OVERVIEW
This website is operated by Eiloni Couture. Throughout the site, the terms “we”, “us” and “our” refer to Eiloni Couture. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, merchants, contributors of content, and others.
Please read these Terms carefully before accessing or using our site. By using any part of the site, you agree to be bound by them. If you do not agree to all Terms of Service, you may not access the website or use any of our Services.
Any new features added to our store hosted through Shopify Inc. will also be subject to these Terms.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or you have given your consent for your minor dependents to use this site.
You may not use our products or services for unlawful or prohibited purposes, nor may you violate any Australian laws (including copyright, consumer law, data protection law, or privacy law).
You must not transmit viruses, malware, or malicious code.
A breach of these Terms will result in termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your non-payment data (excluding credit card info) may be transferred unencrypted and adapted to technical network requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any part of the Service without our written permission.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS
We are not responsible if information on this site is not accurate, complete, or current. Material is provided as general information and should not be relied upon exclusively. We may update content at any time, but have no obligation to do so.
SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS & SERVICES
Certain products may be available exclusively online and may be produced in limited quantities. Returns are subject to our Refund Policy and the Australian Consumer Law (ACL).
Under the ACL, customers are entitled to:
- replacements or refunds for major failures
- repairs, replacements or refunds where goods are not of acceptable quality
- compensation for reasonably foreseeable loss or damage
This does not apply to:
- change of mind
- bespoke, custom, or Made-to-Order pieces (unless faulty)
Product colours are displayed as accurately as possible, but we cannot guarantee colour accuracy across all screens. We reserve the right to limit sales, limit quantities, or discontinue any product. We do not warrant that product quality or service will meet your expectations.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools without monitoring or control.
You acknowledge that tools are provided “as is” without warranties.
Your use of third-party tools is entirely at your own discretion.
Any new tools or features introduced in future will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to external websites not affiliated with Eiloni Couture.
We are not responsible for evaluating or guaranteeing their accuracy or content.
We are not liable for any harm or damages relating to your interaction with third-party websites.
Please review third-party policies before engaging in transactions.
SECTION 9 – USER CONTENT, COMMENTS & SUBMISSIONS
If you submit creative ideas, suggestions, designs, comments, or materials (“comments”), you grant us unrestricted rights to use, edit, publish, distribute, or translate your submissions without compensation.
We may remove content that we consider unlawful, offensive, defamatory, or in violation of intellectual property rights.
You agree that your submissions will not violate any third-party rights and will not contain malware or misleading information.
You are solely responsible for the accuracy of your content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or shipping timelines.
We reserve the right to correct errors and update information without prior notice.
We are not obligated to update any information unless required by Australian law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site:
- for unlawful purposes
- to violate Australian or international laws
- to infringe intellectual property rights
- to harass, abuse, or harm others
- to submit false or misleading information
- to upload malicious code or interfere with security
- to collect personal information without consent
- to spam, phish, or scrape data
- for immoral or obscene purposes
Violation may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
To the fullest extent permitted under Australian law:
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
Except as required under the Australian Consumer Law, all products and services are provided “as is” and “as available”.
We are not liable for indirect, incidental, or consequential damages arising from your use of the site or products, except where such limitation is prohibited by the ACL.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Eiloni Couture and its owners, directors, employees, affiliates, and partners from any claim arising out of your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will continue in full effect under Australian law.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party.
We may terminate your access to the Service immediately if we suspect breach of these Terms.
You remain liable for all amounts owed up to the date of termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted on our website constitute the entire agreement between you and Eiloni Couture.
No ambiguity in these Terms shall be interpreted against Eiloni Couture as the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia, and the Australian Consumer Law.
SECTION 19 – CHANGES TO TERMS
You may review the most current version of the Terms at any time.
We reserve the right to update or replace any part of these Terms by posting changes to our website.
Continued use of the site after updates constitutes acceptance of the revised Terms.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
Eiloni Couture
Email: hello@eiloniouture.com
Website: eilonicouture.com
Location: Sydney, NSW, Australia